Privacy Policy

Effective Date: This Privacy Policy is effective as of the date of publication and applies to all users of our tennis coaching services.

1. Introduction and Scope

This Privacy Policy governs the collection, use, and protection of personal information by our individual tennis coaching services. We are committed to protecting your privacy and ensuring transparency in how we handle your personal data. This policy applies to all interactions with our coaching services, including website usage, training sessions, communications, and related activities.

2. Data Collection and Sources

Personal Information We Collect

We collect various types of personal information to provide effective tennis coaching services:

Contact details including name, email address, phone number, and mailing address
Demographic information such as age, gender, and fitness level
Tennis experience and skill level assessment data
Health and medical information relevant to safe training practices
Training preferences, goals, and scheduling information
Payment and billing information for coaching services
Communication records including emails, messages, and session notes
Performance tracking data and progress measurements

Automated Data Collection

Our website may automatically collect technical information including IP addresses, browser types, device information, and usage patterns through cookies and similar technologies to improve user experience and service delivery.

3. Purpose and Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Contract Performance: Processing necessary for providing tennis coaching services
Legitimate Interest: Improving service quality and business operations
Consent: Marketing communications and optional data processing
Legal Obligation: Compliance with applicable laws and regulations

4. Data Usage and Processing

Your personal information is used exclusively for legitimate business purposes related to tennis coaching services. We utilize collected data to customize training programs, schedule sessions, track progress, process payments, communicate important information, and ensure safety during training activities. We may also use aggregated, anonymized data for service improvement and business analytics purposes.

5. Data Sharing and Disclosure

We maintain strict confidentiality of your personal information and do not sell, rent, or trade personal data to third parties. Limited disclosure may occur only when necessary for service delivery, such as sharing relevant health information with medical professionals in emergency situations, or when required by law enforcement or legal proceedings.

6. Your Rights Under GDPR

As a data subject, you possess comprehensive rights regarding your personal information:

Right of Access: Request copies of your personal data we hold
Right to Rectification: Correct inaccurate or incomplete information
Right to Erasure: Request deletion of your personal data under certain circumstances
Right to Restrict Processing: Limit how we use your information
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Oppose processing based on legitimate interests
Right to Withdraw Consent: Revoke consent for voluntary data processing

7. Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption of sensitive data, secure storage systems, regular security assessments, access controls, and staff training on data protection principles. We continuously monitor and update our security practices to address emerging threats.

8. Data Retention Policy

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Training records and progress data are typically maintained for the duration of the coaching relationship plus additional periods as required by applicable regulations or legitimate business needs.

9. International Data Transfers

If data transfers outside the European Economic Area occur, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms to maintain the same level of data protection as provided within the EU.

10. Updates and Amendments

This Privacy Policy may be updated periodically to reflect changes in our practices, services, or applicable regulations. Significant changes will be communicated through appropriate channels, and continued use of our services constitutes acceptance of the updated policy. We encourage regular review of this policy to stay informed about how we protect your information.